In B2B, the dealer order, invoice and payment stay on the same record

In a dealer network the order often starts on the phone, the invoice ends in an email, and the payment stays on a separate statement. The two sides cannot talk about the same day. B2B closes that gap. Catalogue, basket, order, invoice and collection move on the same dealer record.

The dealer signs in with their own code. They see their last invoice, their last order and the products they buy often. Search in the catalogue, the pack unit and stock availability are clear before the order is placed. When the basket is approved, it takes an order number. Head office does not re-enter that order into the system.

Desktop and mobile do the same job

On the desktop, the catalogue, the order summary and the document list sit side by side. An open order, a line being prepared and a closed job stay apart. The invoice comes down from the list. On mobile, the same account is in the pocket: the welcome, the catalogue and the basket. Frequent items are not rebuilt from zero every time.

• Each dealer sees their own price and their own history.
• A line that is not in stock is clear at the moment of the order.
• Invoice and payment sit beside the order number.

What the dealer saw is what operations see. Correspondence does not take the place of the record.